🖥️ Reactivate Your Access

If your account becomes inactive:

👉 Log in to your dashboard:

my.doorifymls.com

1. View your SentriLock status on your DMLS Dashboard. 

     2. If it's Paused, click Activate to restore access. 

    3. Once Active, you will regain access to show properties.

🔗 Link Multiple Accounts

🔑 Login Help

Forgot Your Password?

Reset it directly in the SentriKey app:

1. Tap “Forgot Password?” on the login screen 

   

2. Enter your SentriKey ID (same as your MLS ID) 

   

3. Check your email for the reset link

   

4.  Create a new password

📌 You must have access to your email on file

🔢 Change Your PIN

Update your PIN anytime:

• Open the app → Profile → Edit → Change PIN 

  

  

  

   

• Enter your current PIN or password, then save

🔄 SentriKey Access & Credentials

How do I keep my access active?

Open the SentriKey app while connected to the internet.

How often is this required?

At least once every 10 business days.

Why did I receive a reminder text?

Your credentials are nearing expiration—just open the app to refresh.

⚠️ App Not Working?

Common causes:

• Credentials need refreshing 
• Account access is inactive

🔍 Credential Refresh vs. Inactive Access

Credential Refresh (Routine)

• Happens every ~10 days 
• Fixed by opening the app

Inactive Access (Account Status)

• Occurs after 6 months without opening a lock box or if the account is suspended
• Requires reactivation

If you belong to multiple MLSs:

1. Open the app → Profile 
2. Tap + Add Account
3. Log in with your additional credentials

Switch between accounts anytime from your profile